Connected Services are changing the way organisations need to innovate. 

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Hardware is now central to innovation

Innovation has become a full-stack activity, requiring in-depth expertise in design, software and hardware.

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Connected Services are creating new experiences

Customer experiences are re-shaping the competitive landscape of business. 

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New businesses models are built on experiences

Experiences and the business models that underpin them can be designed.

Our advice to organisations navigating this environment is to develop their own innovation capability by identifying and developing Intrapreneurs. As investors, we focus on people over ideas, and we think it’s time that organisations do the same.
— Kristin Low, Partner